Returns & Exchanges
Moose Knuckles Canada offers a 30-day return policy for all unworn and unwashed merchandise with original tags attached. We are committed to ensuring your total satisfaction with our premium outerwear and apparel.
Initiate Your Return
Visit our online Returns Portal and enter your order number and postal code to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags, hangers, and dust bags are included to qualify for a full refund.
Attach the Label
Download and print the prepaid shipping label provided via email and affix it to the outside of your return parcel, covering any previous shipping marks.
Drop Off and Track
Deliver your package to the nearest authorized carrier location and retain your drop-off receipt to track the progress of your return to our distribution center.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing